› Forums › Post Pay Counter PRO › Support › After updating the plugin to version 1.5.9.9 stopped expand and collapse
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- This topic has 44 replies, 2 voices, and was last updated 8 years, 5 months ago by Stefano.
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AuthorPosts
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June 15, 2016 at 5:29 pm #51093RuslanGuest
After updating the plugin to version 1.5.9.9 stopped expand and collapse the settings panel.
http://i9.pixs.ru/storage/0/9/4/ScreenShot_6957723_22354094.jpg
June 15, 2016 at 5:32 pm #51094StefanoKeymasterHi Ruslan,
I have just tried I have no issues in doing that. Can you try to clear your browser cache (or reload the page by pushing Ctrl + F5) and maybe try to load it with another browser?Have a nice day,
StefanoJune 15, 2016 at 5:44 pm #51095RuslanGuestClearing the cache does not help, another browser, either. I have 2 websites such problem. Worth memcashed plugin
June 15, 2016 at 5:57 pm #51096StefanoKeymasterIt’s probably some js conflicting. Can you see if in your browser console any errors show up? Otherwise, can I have a look myself? 🙂
June 15, 2016 at 6:47 pm #51097RuslanGuestNo errors. I noticed before another problem. It has always been. After updating the plugin, it is still “lights up” as Bud is not updated. Perhaps because of the cache? but with other plugins no such problem.
June 15, 2016 at 6:50 pm #51098RuslanGuest### Begin System Info ###
## Please include this information when posting support requests ##
Multisite: No
PPC Version: 2.604
WordPress Version: 4.5.2PHP Version: 5.4.45-0+deb7u3
Web Server Info: Apache/2.2.22 (Debian)PHP Safe Mode: No
PHP Memory Limit: 256M
PHP Time Limit: 0WP_DEBUG: Disabled
WP Table Prefix: Length: 3 Status: Acceptable
WP Remote Post: wp_remote_post() works
DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.ACTIVE PLUGINS:
Contact Form 7: 4.4.2
Cyr-To-Lat: 3.2
Feed Wrangler: 0.3.2
Google XML Sitemaps: 4.0.8
HyperComments: 1.2.1
Login LockDown: v1.6.1
Mediafiles auto renamer: 0.0.2
MemcacheD Is Your Friend: 2.0.0
Post Pay Counter: 2.604
Post Pay Counter PRO: 1.5.9.9
WordPress File Monitor: 2.3.3
Yoast SEO: 3.3.1
Яндекс.ПДС Пингер / Yandex Site search pinger: 1.5## PRO INFO ##
PPCP Version: 1.5.9.9
IS PRO: 1ANALYTICS CONSTRUCT: CORRECT
ANALYTICS TOKEN: CORRECT
ANALYTICS PROFILE: CORRECT
ANALYTICS CRON: CORRECT
ANALYTICS FIRST REQUEST TIME: 2016-05-31, 00:00:00
ANALYTICS LAST REQUEST TIME: 2016-06-15, 09:29:30
ANALYTICS PENDING ROWS: 0
ANALYTICS TEMP FILES: array (
)### End System Info ###
June 15, 2016 at 6:51 pm #51099StefanoKeymasterI meant if it would be possible to have a temp admin account so I can personally look into the issue 🙂
June 15, 2016 at 6:52 pm #51100RuslanGuestOffers upgraded to version 1.5.9.9.1 updated successfully. But after the “F5” again offers upgraded to this version …
June 15, 2016 at 6:54 pm #51101RuslanGuestWhere to send the access password?
June 15, 2016 at 7:21 pm #51102StefanoKeymasterYou can post the credentials here and mark the post as private through the apt checkbox at the bottom of the reply form. This way I will be the only one who can see them.
June 15, 2016 at 7:23 pm #51103RuslanGuestThis reply has been marked as private.June 15, 2016 at 7:28 pm #51104StefanoKeymasterOkay, I’ve seen, and yes I think it’s a caching issue. Can you try to clear your server cache?
June 15, 2016 at 7:50 pm #51112RuslanGuestI do not know how to do that
June 15, 2016 at 7:53 pm #51116RuslanGuestHow do you update a plugin?
June 15, 2016 at 7:58 pm #51117StefanoKeymasterI do not know how to do that
Then I guess you can simply wait until the cache expires by itself. I’m sorry, but there’s not much to do. The options page isn’t loading a javascript file included a couple releases ago, so it’s probably because the old version of the page is still cached.
How do you update a plugin?
I don’t understand what you mean, sorry!
June 15, 2016 at 8:05 pm #51126RuslanGuestAnd why plug-PRO always requires an update, even if it has just been updated? On the other plugins no such problem. But I can see right now he does not need to be updated, you update it?
June 15, 2016 at 8:45 pm #51127StefanoKeymasterYes, I updated it. Indeed, I had forgotten to updated the version number in the latest release so the plugin always thought to be a release back, even if it had just been updated. Also, it sometimes happens that even after updating, an update looks still available. Deactivating the plugin, applying the update and reactivating the plugin should fix that, when it happens,
June 15, 2016 at 9:48 pm #51128RuslanGuestThe cache is cleared. The programmer said that most likely the problem is in the plugin (not set properly even if the file options?). See screenshot:
http://i9.pixs.ru/storage/8/3/9/ScreenShot_9249428_22356839.jpg
And for some reason, all the settings in the statistics began to defaultJune 15, 2016 at 9:55 pm #51129StefanoKeymasterAs you can see from my screenshot, the plugin does load the file that is missing, but for some reason to me unknown it’s not loaded in your site. You may try to re-upload plugin files, but I doubt this will solve the issue. Either something it’s conflicting or the server still holds some old version of the page I guess.
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June 15, 2016 at 10:12 pm #51131RuslanGuestPages admin panel never cached….
It happened today, but now update your plug-in and plug-in Yoast SEO. But the problem is if you disable the plugin Yoast SEO
🙁 -
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