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analitics doesn´t work

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› Forums › Post Pay Counter PRO › Support › analitics doesn´t work

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  • This topic has 14 replies, 2 voices, and was last updated 10 years, 1 month ago by Stefano.
Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • May 15, 2015 at 4:27 am #41354
    marcos
    Keymaster

    I´ve read some topics with the same problem, but don´t undertand how they fixed the problem, but after I put the code, doens´t appear the name of the analitcs account, only ´´all web site data´´ and I select it, but don´t update the numbers pageviews, show only 0. The errors log of the plugin show:
    <br />
    <b>Warning</b>: Invalid argument supplied for foreach() in <b>/srv/users/serverpilot/apps/wordpress/public/wp-content/plugins/post-pay-counter/classes/ppc_meta_boxes_class.php</b> on line <b>502</b><br />

    May 15, 2015 at 5:12 am #41357
    marcos
    Keymaster

    I´ve revoket and tryed again. Doesn´t work again, and appear it in the log error:
    2015-05-15 03:05:52
    An error was thrown with code “ga_get_data_error”, message “Error: 400: Error calling GET https://www.googleapis.com/analytics/v3/data/ga?ids=ga%3A90152735&start-date=&end-date=2015-05-15&metrics=ga%3AuniquePageviews&max-results=9999&dimensions=ga%3ApagePath&filters=ga%3ApagePath%21%40%2F404.html%3Bga%3ApagePath%21%40%2Fsearch%2F&start-index=1: (400) Invalid value ”. Values must match the following regular expression: ‘[0-9]{4}-[0-9]{2}-[0-9]{2}|today|yesterday|[0-9]+(daysAgo)'” and debug data “array (
    ‘profile’ => ‘90152735’,
    ‘start_time’ => false,
    ‘end_time’ => ‘2015-05-15’,
    ‘metrics’ => ‘ga:uniquePageviews’,
    ‘optional_params’ =>
    array (
    ‘max-results’ => 9999,
    ‘dimensions’ => ‘ga:pagePath’,
    ‘filters’ => ‘ga:pagePath!@/404.html;ga:pagePath!@/search/’,
    ‘start-index’ => 1,
    ),
    ‘last_request_update_status’ => NULL,
    )”.

    May 15, 2015 at 6:05 am #41361
    marcos
    Keymaster

    I´ve tried to change the define(‘PPCP_ANALYTICS_DEBUG’, false);
    for define(‘PPCP_ANALYTICS_DEBUG’, true);
    but still don´t worked

    May 15, 2015 at 6:28 am #41362
    marcos
    Keymaster

    In the system information appear this:
    ### Begin System Info ###

    ## Please include this information when posting support requests ##

    Multisite: No

    SITE_URL: http://www.psiconlinews.com
    HOME_URL: http://www.psiconlinews.com

    PPC Version: 2.502
    WordPress Version: 4.2.2

    PHP Version: 5.6.8
    MySQL Version: <br />
    <b>Warning</b>: mysql_get_server_info(): Access denied for user ”@’localhost’ (using password: NO) in <b>/srv/users/serverpilot/apps/wordpress/public/wp-content/plugins/post-pay-counter/classes/ppc_system_info_class.php</b> on line <b>53</b><br />
    <br />
    <b>Warning</b>: mysql_get_server_info(): A link to the server could not be established in <b>/srv/users/serverpilot/apps/wordpress/public/wp-content/plugins/post-pay-counter/classes/ppc_system_info_class.php</b> on line <b>53</b><br />

    Web Server Info: Apache/2.4.12 (Unix) OpenSSL/1.0.1f

    PHP Safe Mode: No
    PHP Memory Limit: 256M
    PHP Time Limit: 30

    WP_DEBUG: Disabled

    WP Table Prefix: Length: 3 Status: Acceptable

    WP Remote Post: wp_remote_post() does not work

    DISPLAY ERRORS: On (1)
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    ACTIVE PLUGINS:
    bbPress: 2.5.7
    Contact Form 7: 4.1.2
    Envato WordPress Toolkit: 1.7.2
    Facebook Comments Plugin: 2.3.1
    LayerSlider WP: 5.3.2
    Post Pay Counter: 2.502
    Post Pay Counter PRO: 1.5.7.7
    Revolution Slider: 4.6.9
    WordPress SEO: 2.1.1
    WPBakery Visual Composer: 4.4.4
    WPtouch Mobile Plugin: 3.7.8

    ## PRO INFO ##
    PPCP Version: 1.5.7.7
    IS PRO: 1

    ANALYTICS CONSTRUCT: CORRECT
    ANALYTICS TOKEN: CORRECT
    ANALYTICS PROFILE: CORRECT
    ANALYTICS CRON: NOT WORKING
    ANALYTICS FIRST REQUEST TIME:
    ANALYTICS LAST REQUEST TIME:
    ANALYTICS PENDING ROWS: 0
    ANALYTICS TEMP FILES: array (
    )

    ### End System Info ###

    May 15, 2015 at 10:54 am #41369
    Stefano
    Keymaster

    Hi Marcos,
    have you tried to update Analytics data through the apt manual feature (Google Analytics Status > Update data)? What steps have you followed that caused the issue?

    Have a nice day,
    Stefano

    May 15, 2015 at 1:27 pm #41382
    marcos
    Keymaster

    I´ve tried to update now, and doens´t worket. Visits still 0.
    I´ve installed yesteday, and since never worked. Just installed and don´t work.

    May 15, 2015 at 2:08 pm #41383
    Stefano
    Keymaster

    Could I ask you a temp admin account in your site? That’s the quickest and easiest way for me to fix your issue, as it has never been reported yet and I can’t exactly pinpoint the problem…

    May 15, 2015 at 5:53 pm #41390
    marcos
    Keymaster

    This is realy necessary? I´ve pasted several informations….

    May 15, 2015 at 6:41 pm #41391
    marcos
    Keymaster

    After this last update of the plugin, the analitics become work 🙂

    May 15, 2015 at 7:38 pm #41396
    Stefano
    Keymaster

    Glad to know, great! 🙂

    May 15, 2015 at 8:07 pm #41399
    marcos
    Keymaster

    In what period of time the analytics informations (visits) is updated?

    May 15, 2015 at 8:22 pm #41400
    Stefano
    Keymaster

    Data is automatically updated every 24 hours 🙂

    May 15, 2015 at 10:41 pm #41406
    marcos
    Keymaster

    ok, thank you

    May 17, 2015 at 2:10 pm #41461
    marcos
    Keymaster

    1-How I set the hour when the plugin make the analytics update?
    2-Theres a way to update manualy?

    May 17, 2015 at 8:22 pm #41469
    Stefano
    Keymaster

    1) Data is automatically updated every 24 hours. The specific time of the day when that happens should be the time you authorized the plugin to access your Analytics data.
    2) You can make a manual import through Google Analytics Status > Update data.

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