Post Pay Counter

The best way to pay authors on WordPress

Stats of the previous month are not showing

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› Forums › Post Pay Counter PRO › Support › Stats of the previous month are not showing

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • July 11, 2021 at 6:45 am #101410
    LPI
    Guest

    Hi,
    When I try to see stats from the previous month in order to pay my author, the plugin is crashing. See screenshot video here:
    https://bit.ly/36mt9hE

    The “Enable post stats caching” is checked. I have the pro version of the extension.

    Thanks for your help.

    July 11, 2021 at 6:48 am #102033
    Stefano
    Keymaster

    Hi LPI,
    sorry for the delay, been on holiday 🙂

    Can you try to look into your server error logs and see if you find any more detailed PPC related error?

    A nice day,
    Stefano

    July 11, 2021 at 12:01 pm #102071
    LPI
    Guest
    This reply has been marked as private.
    July 11, 2021 at 3:46 pm #102085
    Stefano
    Keymaster

    Is it a massive amount of posts you are trying to load?
    You can try to tweak a bit the settings in Miscellanea > Performance, hoping that they can improve the situation. But otherwise there is not so much that can be done, other that trying to load a smaller time range or increasing the memory limit in your server settings :/

    A nice day,
    Stefano

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